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Contact Us

For general inquiries including guidance and recommendations, please contact us in English, Spanish (basic), Arabic, Korean (basic), Thai ภาษาไทย, and Japanese 日本語, by using the field form (below). We will reply your email within 12~24 hours. 

For urgent inquiries, you may reach us by telephone (to Japan) at +8170 1464 6677 (JST 10:00 - 16:00 Monday-Friday only).

We are now closed for a building renovation and will be reopened again on 21 August 2018.

We will have limited access to email and telephone during the period of 16 July - 21 August 2018.


  • Do you ship to my country?

Yes! We ship WORLDWIDE directly from Japan. And we use Japan Post EMS international mail service. DHL & Fedex also available upon requests.

  • What is shipping cost to my country?

Shipping cost will be calculated at the checkout page base on your address location and weight of the item. 

  • Can you declare low value on shipping for custom purposes?

Yes, but please contact us before placing an order.

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